At NPTECH, we prioritize customer satisfaction and strive to provide high-quality products. Please review our return and refund policy carefully before making a purchase.
No Return Policy: We do not accept returns once the product has been delivered as per the order. However, if you receive a damaged product (which is rarest of case), please contact us immediately at shrilaljienterprises1@gmail.com. To process a refund for a damaged product, you must attach an opening video of the delivered package clearly showing the damage.
Refund Process: Refunds will be provided in the form of credit points, which can be used for future purchases on our website. Please note that refunds are only processed if our customer care team approves the delivered product to be defective.
Quality Assurance: Rest assured, all our items undergo thorough inspection and testing before being dispatched to you. We are committed to delivering products of the highest quality, and your satisfaction is our top priority.
If you have any further questions or concerns regarding our return and refund policy, please feel free to reach out to us at shrilaljienterprises1@gmail.com. We are here to assist you in any way we can.
